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General sales conditions OFFERS / ORDERS Offers made by VEBA group S.p.A. do not have the value of a contractual proposal and are therefore not binding. The contract is to be considered concluded only when VEBA group S.p.A. has received the order confirmation sheet setting out the general sales conditions of VEBA group S.p.A. and signed for acceptance by the Buyer. Changes to the order confirmation requested by the Buyer must be specifically approved by VEBA group S.p.A. Offers made by an agent of VEBA group S.p.A. are subject to approval of the principal. PRICES AND PAYMENT Prices are understood as net, ex our works and per box. A price increase will be applied in the event of requests for quantities other than whole boxes that result in boxes having to be opened. VEBA group S.p.A. reserves the right to change selling prices in the event of increases in raw materials and/or labour costs. The Buyer must make the payment within the timeframes stated in the specific conditions set out on the order confirmation sheet. No reduction to the sale price may be applied. Extensions of the agreed payment times are subject to specific acceptance by VEBA group S.p.A.. In this case the Buyer will be charged contractual interest equal to the official Italian interest rate (T.U.R.) plus 3 (three) percentage points. DELIVERY DATES The delivery dates agreed and contained in the order confirmation are to be understood as non binding. RIGHT OF LIEN If payment is not made at the time of delivery, the sale shall be considered concluded while VEBA group S.p.A. shall retain right of lien over the sold goods pursuant to article 1523 of the Italian Civil Code. The Buyer shall therefore take over right of ownership from VEBA group S.p.A. only when it has made the payment in full, while assuming all risks from the time of delivery onwards. Failure to pay one or more instalments greater than one-eighth of the price will cause the contract to be terminated. In this event, VEBA group S.p.A. may retain payment already received up to a maximum of 20% of the sale price as compensation, without prejudice to claims for greater damages. WARRANTY VEBA group S.p.A. warrants that all its products are free of defects that may render them unsuitable for their intended use. Pursuant to article 1495 of the Italian Civil Code, the Buyer undertakes, under penalty of forfeiture of the warranty, to notify VEBA group S.p.A. in writing of any defect of operation of purchased goods within 8 (eight) days of discovering them. This warranty does not cover defects or damages caused by the Buyer due to negligent or unsuitable use or caused by repairs, replacement of individual components or maintenance work performed by parties not authorised by VEBA group S.p.A..  RESPONSIBILITY FOR TRANSPORT Transport of the goods is at the Buyer’s risk even in the event the goods are returned free at destination. EXCLUSION OF LIABILITY VEBA group S.p.A. may not be held liable for any damage suffered by the Buyer, either directly or indirectly, if the product is found to have been used incorrectly or has been fitted incorrectly and/or not in accordance with the information provided in the catalogues, manuals and brochures. If the product defect is verified by technical checks performed by experts appointed by both parties, VEBA group S.p.A. shall repair and/or replace the damaged goods. No compensation shall be due for expenses involving third parties, travel or technical checks.